macOS Support Essentials 10.13 (High Sierra)

macOS Support Essentials 10.13 is a three-day course that teaches the best ways to support macOS High Sierra users and Mac computers. The course includes lectures, demonstrations, group discussions, and hands-on exercises that provide real-world experience.

Who Should Attend

  • People who manage computer networks or computer labs that run macOS
  • People who support Mac users

What You Will Learn

  • How to use macOS High Sierra tools and resources to troubleshoot macOS High Sierra
  • macOS High Sierra features and functionality, including how to find more information
  • How to prepare for Apple Certified Support Professional (ACSP) 10.13 certification

What your registration includes:

  • Instructor-led classroom training
  • Course book and study materials
  • Daily lunch, snacks, and beverages are included
    Allows students to stay focused on training and minimizes local travel during the training days
  • Networking opportunities
  • Our small class sizes ensure individualized instruction for every participant

 

Recommended Knowledge

  • macOS knowledge
  • Basic computer navigation skills

Course Outline

Installation and Configuration
Update, upgrade, and reinstall macOS Sierra. Set up and configure macOS on an individual Mac. It introduces the command-line interface and macOS Recovery.

User Accounts
Manage user accounts, user home folders, macOS security and password changes.

File Systems and Storage
Manage file systems, storage, encryption, permissions, and file sharing.

Data Management
Use hidden items, shortcuts, file archives, metadata, and Spotlight. Manage system resources and Time Machine.

Apps and Processes
Install, manage, and troubleshoot apps. Manage documents.

Network Configuration
Manage basic and advanced network settings. Troubleshoot network issues.

Network Services
Manage network services, host sharing, and a personal firewall.

System Management
Manage printers and scanners. Troubleshoot peripherals, startup, and other system issues.

Schedule and Location

Aimpoint Solutions' Training Center
All of our macOS certification classes are available in our training center. Click here to view our training calendar. All classes marked GTR are Guaranteed To Run.

On-site Training
We also offer custom on-site training. Please contact us to discuss our onsite training options.

Apple Exams
We proctor the formal certification exams offered by Apple. Please contact us to schedule an exam day.

Travel and Accommodations

Travel to Aimpoint Solutions' Training Center
The Aimpoint training center is centrally located in Clearwater with easy access via major highways for students traveling from west central Florida.

We are also convenient to airports in St. Petersburg and Tampa for distance students.

Accommodations
We offer a discounted corporate room rate with the Courtyard by Marriott hotel near our training center. The room rate includes transportation to/from our classroom daily and pickup and drop off at the St Petersburg/Clearwater airport. No rental car needed!

Contact us after you register and we will provide the link to reserve a room at the hotel using our corporate rate discount.

Lunch
Lunch is included in your registration fee. This makes it easy to stay focused on training and minimizes local travel during the training days.

Military and Group Discounts

We offer a 10% discount for active duty military, US government personnel, and groups of two or more students from the same organization.

Please contact us before you register to receive your discount coupon code.